Privacy
Information you submit during an order or support request should be used only to process the request, deliver the service, prevent abuse and meet applicable obligations. Do not send sensitive information through public or unsecured channels. Payment providers may process transaction information under their own privacy terms.
Subscription terms
Plan duration, device allowance, price and currency are displayed on the pricing page. A code is intended for the number of devices stated in the selected plan. Customers are responsible for providing accurate order information and maintaining the confidentiality of credentials.
Refunds
Refund eligibility is governed by the separate refund policy, including its seven-day request window.
Acceptable use
You must not misuse the website, attempt unauthorised access, interfere with service availability, share credentials beyond the selected allowance, or use any service to access material without permission. Users are responsible for complying with applicable laws and rights.
Third-party services and trademarks
This website may reference third-party applications, platforms and payment services. Their availability and terms are controlled by their respective providers. TiviMate is a third-party media player and is not affiliated with this website. References are descriptive and do not imply endorsement.
Changes and questions
Policies may be updated to reflect operational, legal or service changes. The date at the top identifies the current version. For common service questions, visit the FAQ page.